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Hotel Universal

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Hotel Universal is a small Budget Hotel located in the heart of the city of Oporto, with a multilingual welcoming and helpful reception.

In a privileged location Hotel Universal enjoys easy access to all parts of the city, on foot, by bus and by metro. The railway station is just 2 minutes away on foot and the airport 20/30 minutes away on public transports.

The Hotel offers small but very comfortable rooms all with private bathrooms with hair dryer, air-conditioning, heating, satellite TV and direct dial telephone. Basic and standard rooms have internal view, and panoramic rooms overlook the street (available on request- fees apply).

Breakfast is available and includes bread, croissants, yoghurt, cheese, ham, hot drinks (coffee, tea, milk) and orange juice.

There’s a high staircase from ground floor till reception; afterwards there's lift.

For handicap or elderly people there’s and elevator platform available; suitcases won’t be allowed on the platform.
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Services

Air conditioning

Internet access

Security boxes / Lockers

Laundry Service

Bar

Heating

Pickups / Shuttle from airport

Indoor parking / garage

Room service

Lift / elevator

Bike Rental

wheelchair access

children accepted

24/7

animals/pets accepted

Usefull informations


SPECIAL BOOKING POLICIES
The property accepts the following credit card brands for balance payments: Visa, Mastercard, Visa Electron, American Express, Debit Cards.
The property reserves the right to pre-authorise credit cards prior to arrival.
Taxes included.
Other charges: For pre-authorisation of credit card a charge will be made on the credit card, but it will be refund immediately and the amount should be available on you account 3/5 days after.

All bookings made after 1 March 2018 will pay a tourist tax of € 2 per person / night for a maximum of 7 consecutive nights regardless of the guest's nationality or residence.
Are excluded: children up to 12 years old (inclusive), Customers with a disability greater than 60% (documentation required); client and up to a maximum of one accompanying person to travel for medical assistance (proof required). The tourist tax will be charged at the end of the stay and will not be included in the price..

CANCELLATION POLICY
This property charges 1 night/s if canceled less than 2 days before the arrival date.
In the event of a no show this property charges 1 night/s on customer's credit card.

IMPORTANT TO KNOW
Wheelchair access: Limited wheelchair access (some common areas and/or some rooms).We have 1 room wheelchair accessible, if you which to have this room you'll need to make a triple room reservation and inform us that you come with a wheelchair. Time of arrival is mandatory on this cases, the access to reception is made thought stairs and for wheel chairs there's a elevator platform that cam only be managed by the staff.
Children accepted. Children can stay for free in parents' bed/s if younger than 4 years.We allow one child per room in parents' bed.
For older then 4 years old child, a triple room reservation is mandatory.
We will accept 2 children in a triple room if one of the children is under 4 years old.
Private rooms age restriction: no restrictions
Dorms age restriction: no restrictions
Smoking policy: All rooms and the common areas are NON smoking
Animals/pets accepted: We accept pets until 15 kg - extra cost of 9€ per night
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